Privacy Policy

Effective Date: July 25, 2026

Privacy Policy

Tax-e-Cab, operated by Drewgle Enterprises LLC ("Tax-e-Cab," "we," "our," or "us"), values your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Phone number

• Email address

• Pickup and drop-off addresses

• Transportation requests

• Payment information

• Communications with our dispatchers or customer service team

• Any other information you choose to provide

We may also collect limited technical information, such as your IP address, browser type, device information, and website usage statistics.

How We Use Your Information

We use your information to:

• Schedule and dispatch transportation services

• Confirm and manage ride requests

• Communicate regarding your transportation

• Process payments

• Respond to customer service inquiries

• Improve our services and website

• Meet legal and regulatory obligations

SMS Opt-In

Customers may request transportation through our website, the Tax-e-Cab Passenger App, by contacting our dispatch office, or by initiating a text message conversation with Tax-e-Cab.

By voluntarily providing a mobile phone number when requesting transportation or communicating with our dispatch team, customers consent to receive SMS text messages related to the transportation services they have requested.

Please refer to the Phone Calls and Text Messages section below for information about the types of messages we send, message frequency, message and data rates, and how to opt out of SMS communications.

Phone Calls and Text Messages

If you provide your mobile phone number, you consent to receive phone calls and SMS text messages from Tax-e-Cab related to our transportation services, including:

• Ride confirmations

• Driver arrival notifications

• Trip updates

• Customer service communications

• Service notifications

Message frequency varies.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP.

Reply HELP for assistance.

Your consent to receive text messages is not a condition of purchasing our services.

Information Sharing

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers that assist us in operating our business, including payment processors, dispatch and scheduling software providers, telephone and messaging service providers, and technology vendors that support our business operations. These service providers are permitted to use your information only as necessary to provide services on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors that help us deliver our text messaging services.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete your information where permitted by law

• Opt out of text messaging by replying STOP

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website and business operations may utilize third-party services for payments, communications, mapping, dispatching, scheduling, and other operational functions. These providers maintain their own privacy practices governing the information they process.

Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated Effective Date.

Contact Information

Tax-e-Cab
Operated by Drewgle Enterprises LLC

Website: https://tax-e-cab.com

Email: dispatch@tax-e-cab.com

Phone: (541) 565-6777